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Professional residential commercial cleaning in Barrie and Simcoe County
Frequently Asked Questions
We highly value your ongoing trust in our services. Should you notice any areas needing extra attention or specific spots we might have missed, please feel free to highlight these for us. We’ll ensure to address them promptly and prioritize them in your next scheduled cleaning. Your detailed feedback helps us maintain the high standard of service you expect and deserve.
We are flexible and happy to accommodate your preferences. Some of our clients prefer to use their own cleaning supplies due to specific needs or preferences, and we’re completely fine with that. Alternatively, we are happy to bring our own high-quality cleaning supplies. Just let us know your preference when booking your service.
Yes, we understand the unique needs of our senior clients, which is why we have qualified Personal Support Workers (PSWs) on our team. Our PSWs are trained to provide support above and beyond the cleaning service upon request for our senior clients. Additionally, we offer a 10% discount to all seniors to make our services more accessible.
Absolutely! We understand that everyone has different needs and budgets. If you have a specific budget in mind, we can work with you to tailor our cleaning services accordingly. For example, if you’re looking to stay under a certain price by limiting the service to a set amount of hours, we can adjust the scope of our cleaning to meet your requirements while still providing thorough and effective service. Please don’t hesitate to discuss your budget and needs with us, and we’ll do our best to accommodate you.
We offer a range of specialized cleaning services designed for realtors, ensuring properties are impeccably maintained for showings, sales, or new tenants. Our services include deep cleaning for move-ins and move-outs, as well as regular maintenance cleans to keep properties presentable between showings. Our approach guarantees that every room, appliance, and fixture meets the highest standards of cleanliness.
For tenants, our move-out cleaning services are crucial for ensuring the property is returned to a condition that meets leasing standards, which is often a key factor in securing the return of your security deposit. We perform a thorough deep clean of the entire space, targeting areas often scrutinized during landlord inspections such as kitchens, bathrooms, and appliances. For move-ins, we also offer deep cleaning services to ensure your new home is spotless and welcoming from day one. Our goal is to alleviate the stress of moving and help protect your financial interests.
Absolutely! Our team is fully equipped and trained to handle cleaning on active construction sites. We have all the necessary safety equipment and our staff hold current WHMIS, Working at Heights, and Health and Safety certificates. This ensures that we can perform our duties safely and efficiently, even in complex and potentially hazardous environments. Let us know your specific site requirements and we will tailor our services to meet your construction cleaning needs.
Yes, we often work in teams. This approach allows us to complete the job more efficiently and within a shorter timeframe, while also providing extra attention to detail through multiple sets of eyes. Although we frequently work in teams, there may be instances based on the size of the job or specific client requests where a solo professional might be more suitable. We always aim to tailor our approach to best meet the unique needs of each job and ensure the highest quality of service.
Yes, we specialize in recurring cleaning services to keep your home in top condition. We value our repeat clients and offer special discounts for weekly services. Regular cleanings not only maintain a clean home but also allow us to adapt to your specific cleaning preferences over time. Choose from our flexible scheduling options, including weekly, bi-weekly, or monthly cleanings, to best suit your lifestyle.
Yes, we offer both eco-friendly and pet-friendly cleaning options for those who prefer to use sustainable, environmentally friendly, and safe cleaning products for their pets. Please let us know when booking your service if you would like us to use these specialized cleaning solutions in your space.
Our pricing is based on the size of your space and the type of cleaning service you need. We offer transparent pricing and are happy to provide you with a free estimate over the phone or via email for your specific cleaning requirements. Please contact us to discuss your needs and get a personalized quote.
It’s entirely up to you. You’re welcome to be home during the cleaning, or you can provide us with access to your space if you prefer to be out. Our professionals are thoroughly vetted and trustworthy, so you can feel comfortable either way.
Our cleaners undergo a strict vetting process that includes background checks, reference checks, and in-person interviews. We also require that they complete our comprehensive training program to ensure they meet our high standards.
We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialized services such as window cleaning and carpet cleaning. Each service is tailored to meet your specific needs.
We strive to accommodate our clients’ busy schedules, which includes offering cleaning services on weekends and select holidays. Please contact us in advance to schedule a cleaning during these times, as slots may fill up quickly.
For your convenience, we accept a variety of payment methods, including cash, credit/debit cards, and bank transfers. Our goal is to make the payment process as smooth and hassle-free as possible for you. If you have a preferred payment method or any specific questions about payment, please feel free to discuss them with us.
Yes, for your peace of mind, our cleaning services are fully bonded and insured. This means that in the unlikely event of any accidents or damage during a cleaning session, you are completely protected. Our insurance coverage includes liability and property damage while our bonding assures that you are safeguarded against any potential theft or dishonesty by our staff. We take these precautions seriously to ensure that you can trust us with your space without any concerns.
Yes, we stand behind our work with a 100% satisfaction guarantee. If you’re not completely happy with our cleaning, let us know within 24 hours, and we’ll come back to make it right at no extra charge.
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